Privacy Policy

Privacy Policy 

What info we collect

When you buy something from our store, we collect the info you give us—like your name, shipping address, and email—so we can process your order.

When you browse our website, we may automatically collect basic info like your IP address to help us understand what device/browser you’re using and improve our site.

Emails (if you opt in): If you choose to subscribe, we may email you about new products, updates, and promotions.

Your consent

When you provide personal info to place an order, pay, ship, or return something, you’re giving us permission to use that info for that purpose.

If we want to use your info for anything else (like marketing), we’ll ask first—or give you a clear option to say no.

Want to opt out?
You can unsubscribe from marketing emails anytime, or contact us to withdraw consent:

Email: support@rosnaoral.com

When we may share your info

We may share your personal information only when:

  • it’s required to complete your order (like payments, shipping, customer support), or

  • we’re legally required to do so, or

  • there’s a violation of our Terms of Service.

Shopify hosting & payments

Our store is hosted on Shopify Inc. Shopify provides the platform that lets us sell products online.

Your data is stored through Shopify’s systems on secure servers protected by firewall security.

If you pay through Shopify’s direct payment gateways, your payment information is encrypted and handled under industry security standards (PCI-DSS). Shopify keeps transaction data only as long as needed to complete your purchase.

Third-party services

We work with trusted third-party providers (like payment processors and shipping services) only to the extent needed to run our store.

Some third-party providers have their own privacy policies, and they may operate in different countries. That means your information may be subject to the laws of those jurisdictions.

If you click a link that takes you to another website, their privacy practices apply—not ours.

Security

We take reasonable steps and follow industry best practices to protect your personal info.

If you share payment details, they’re encrypted through SSL and stored using strong encryption standards (like AES-256 where applicable).

No online system is 100% secure, but we do our best to keep your data safe.

Cookies

We use cookies to keep the site running smoothly, remember your cart, and understand website traffic. Typical Shopify cookies may include:

  • _session_id (stores session info)

  • _shopify_visit / _shopify_uniq (site analytics)

  • cart (stores cart data)

  • _secure_session_id (secure session token)

  • storefront_digest (access check for password-protected store)

You can manage cookies in your browser settings.

Age requirement

By using this site, you confirm you’re at least the legal age of adulthood in your state/province, or you’re using the site under proper guardian permission.

Updates to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and take effect right away.

If our business is acquired or merged, your information may be transferred to the new owner so we can continue serving you.

SMS / MMS Marketing Privacy 

If you opt in to receive text messages, we may use the info you provide (like your phone number) to send updates and respond when needed.

We may share necessary info with our texting platform providers, carriers, and vendors who help deliver messages.

We do not sell or rent your phone number or customer info collected through text marketing.

We may disclose information if required by law or to protect our rights and property.

California & EU requests:
California Civil Code 1798.83 and GDPR allow eligible users to request certain information related to direct marketing disclosures. Contact us here:

Rosnaoral
3511 South Critchfield Rd
Port Angeles, WA 98363
United States
Phone: +1 510 751 0316
Email: support@rosnaoral.com

Contact us

If you want to access, correct, update, or delete your personal info—or have any questions—contact our Privacy Compliance Officer:

Email: support@rosnaoral.com

Mailing address:
Rosnaoral
Attn: Privacy Compliance Officer
Room 11, 13/F, Block C, Wong King Industrial Building
192–198 Choi Hung Road, San Po Kong, Wong Tai Sin District, Kowloon, Hong Kong
Hong Kong 000000
China